Chris Wood Vehicle Services. Car parts, service, repair & sales. Rover, Volvo, Nissan & VW specialist.

OUR SERVICES - WHAT WE OFFER

Our Equipment - Although we are an independent garage, you will find that the range of diagnostic equipment we use is of a similar specification to that more commonly found in a large franchised 'main dealer'.

We have invested heavily in equipping our workshops with a comprehensive range of diagnostic software / equipment and specialist tools, including many specific to Rover, Volvo, Volkswagen and Nissan work. In effect, there's very little we can't undertake - which ever make of vehicle you own!

Our Staff - We mix up-to-date training with good old-fashioned experience. Our team of technicians have specialist training in many models along with a wealth of knowledge accrued whilst working on the complete spectrum of manufacturers' vehicles. Chris Wood himself has nearly 40 years experience in the vehicle servicing trade and was previously employed by Volvo as a specialist faultfinder.

Rest assured that whatever you drive - from the tiniest hatchback to a giant 4x4 - we have the expertise to keep it running in absolutely tip-top condition.

A WIDE RANGE OF TOOLS AND DIAGNOSTIC EQUIPMENT Our IT Systems - These are not only used for administration, but form the core of our operation and enable us to deal with our suppliers, communicate with our customers and run our whole business in an efficient manner. We use our Unipart KiS Pro system for up-to-date parts information and the latest ICME database to access service schedules and recommended repair times, allowing us to issue computerised job estimates and fully-itemised invoices.

We have direct Internet access to many other suppliers too, enabling us to check their stock levels and identify parts. We maintain a complete service history of our customers' vehicles and can provide automated reminders of pending MOT, servicing, timing belt replacement and air conditioning evacuation / recharge dates.

Our Guarantees - All new parts fitted are usually guaranteed for 12 months or 12,000 miles. Some parts, for example batteries, have 2, 3 or in some cases even 4 year guarantees. Secondhand parts, when fitted at the request of customers, are usually guaranteed for 3 months or 3,000 miles - as agreed at time of fitting. We also cover labour costs for these repairs when necessary

Our Practices - We deal with our customers as we would wish to be dealt with ourselves. Our service is courteous, efficient and thorough, our premises are clean, tidy and customer-friendly! We run several courtesy cars for our customers and can provide a local pickup/delivery service too.

Should any problem remain unresolved, the free services of an independent arbitration service are available through our Retail Motor Industry Federation membership.

We are registered with the Environment Agency and follow environmentally-friendly practices for the safe disposal of waste-products such as oil, used tyres, oil filters, antifreeze, batteries and brake fluid in accordance with current health and environmental regulations.

And finally, we pride ourselves in communication, endeavouring to keep you informed at all times - before, during and after we carry out work on your car.